— 09. Billing ————
Billing portal, payments and refunds
Pay your retainer by UPI, NEFT or card, move between defence plans, update how you pay, and raise a refund — all handled by the billing desk in Vadodara.
— Pay by UPI
Scan and pay in seconds
Works with GPay, PhonePe, Paytm, BHIM and any UPI-enabled bank app.
After paying, send us the UPI reference number below so we can reconcile it and issue your receipt. We never ask for your UPI PIN or OTP.
— NEFT / RTGS / IMPS
- Account name
- Account number
- IFSC
- Branch
- GSTIN
— Card & international
Corporate card, wire and multi-currency invoicing are raised per engagement with net-15 terms. Annual contracts can be split into quarterly instalments.
— Refund & credit policy
14-day onboarding refund
If we have not completed sensor deployment within 14 days of the first invoice, the retainer is refunded in full.
SLA credits
Miss the 5-minute triage SLA and the month is credited pro-rata against the affected hours, applied to your next invoice.
Duplicate & failed UPI
Duplicate charges and debited-but-unreconciled UPI transfers are returned to source within 5–7 working days.
— Billing desk
Manage your account
Pick what you need. Every request is answered by a human within one business day, and nothing is charged before you confirm.